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(EMAILWIRE.COM, May 19, 2012 ) East Islip, NY—It seems that appliance break down on the days when everything is going wrong or the day is already so booked up that one just does not have time for this to happen. Wouldn’t it be great if it turned out that a service call was not needed but simply could be fixed with some advice given? Fleet Appliance Repair East Islip is one company that does their best to make this happen.
Bob Dougherty, owner of Fleet appliance Repair, takes customer service to a new level. In a recent interview Bob said, “Though it is true that I could charge a fee for a service call when the solution is simple and obvious, I would rather not waste the customers time or money.” Bob knows that his honesty pays off in the end with referrals by these customers and also he knows that if they have any other appliance problem they will call Fleet Appliance Repair.
When Bob was out on a job recently to replace a dishwasher motor, he took the time to talk with the customer and pass on some tips that he has learned about dishwasher maintenance. Bob advises to buy national brands of detergent because they tend to contain higher quality products. Also though bulk buying seems to be the thing to do today, dishwasher detergent can become less effective with age. One of the most common errors that people make in connection with a dishwasher is where they store the detergent. Most of us keep the dish detergent right under the sink but this is actually the worst place for it. Detergent should be kept in a cool dry place for it to work the best.
Needless to say the customer was happy with the repair to the washer as well as the advice and has since referred Fleet Appliance Repair to other friends and family. “My dishwasher stopped working and Fleet appliance came and put a motor in it. They were friendly, kind and professional. They are not a small one-man shop. I would highly refer them to everyone I know,” Bill, satisfied customer in NY.
Bob Dougherty is a Certified Customer Service Manager. To achieve this status, he has taken and passed a comprehensive examination that measures skills in consumer relations, management techniques and the ability to successfully manage employees. Feel free to visit Fleet Appliance Repairs website for more information or tips on appliances.
Visit us at: http://www.appliancerepaireastislipnewyork.com
Or Call: 631-824-7895
About Fleet Appliance:
Bob Dougherty operates Fleet Appliance Corp, a member of AHASC with over 22 years in business. Their factory-trained technicians provide appliance repair services on most major brands and Suffolk consumer Affairs licenses them. The appliance service technician will do a thorough inspection and recommend the best course of action for their customer. Fleet Appliance Repair uses only factory specified parts and fully guarantees their work.
Contact:
Fleet Appliance Corp
Bob Dougherty
149 Waverly Ave
Patchogue, NY 11772
Call: 631-824-7895
Email: service@fleetappliance.com
this press release was submitted by Right Now Marketing Group, LLC
Fleet Appliance Corp
Bob Dougherty
631-824-7895
service@fleetappliance.com
Source: EmailWire.com
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